Singh, R. P., M. S. Khan, Y. Alexandra, and P. Purnamaningsih. “The Mediating Role of E-Customer Satisfaction in Shaping E-Customer Loyalty: Empirical Evidence from Indonesia’s Travel Agency Sector”. Asian Journal of Interdisciplinary Research, vol. 8, no. 2, June 2025, pp. 159-76, doi:10.54392/ajir25210.